FAQs

YOUR QUESTION IS NOT LISTED HERE?

Please send email to contact@virtacoinworld.com or call any of our mobile numbers listed on our website, or chat directly with any of our representatives on livesupport and we shall be more than happy to answer your questions as soon as possible.

I SENT A MESSAGE AND IT HAS NOT DELIVERED. WHAT DO I DO?

Whenever you send a message and it is taking time to deliver, quickly contact us for support.

PLEASE HOW DO I GET STARTED IN VIRTACOINWORLD & XVP?

To start you need to sign up from this link: www.virtacoinworld.com. Afterwards, click on crpto Exchange and click on XVP local market exchange and sign up equally there.

You will see the people that display their coin; you can buy from anyone there by clicking on buy and then follow the procedures. Chat with the person before making the payment, then when you pay you click on mark payment completed.

 

I CLICK ON GET SECRET PIN IN MY XVP WALLET BUT I DIDN’T SEE ANY PIN?

You will instantly get a mail immediately to the e-mail address in your wallet. When you don’t see it in your inbox, please kindly check your spam.

I WANT TO REGISTER FOR CRYPTO CURRENCY, WHAT IS THE LEAST AMOUNT I CAN REGISTER WITH IN NAIRA?

It depends on the cryptocurrency you want to register. We have so many cryptocurrency like Bitcoin, dashcoin, VirtacoinPlus, Litecoin, Ethereum etc For VirtacoinPlus which we are interested in, you can use any amount of naira you have to buy the coin. The secret there is, the more the quantity of coin you have, the better chances of you smiling in the nearest future.

PLEASE HOW DO ONE GET MORE VIRTACOINPLUS?

By buying through xvplocalmaket.virtacoinworld.com or through localbitcoins.com or by referring people using your referral link you get more virtacoinplus.

I HAVE JUST SOLD XVP TO BTC, WHEN WILL MY BTC ARRIVE IN MY WALLET?

Once you sell your XVP to BTC, it appear in your BTC within few seconds, just be reloading your page and it will appear instantly.

IS THERE ANY FEES THAT IS CHARGED FOR SENDING XVP FROM MOBILE WALLET TO ONLINE WALLET?

There is no fee charged on mobile wallet, only online wallet network fee is being charged at the rate of  0.001

I CANNOT FIND MY BALANCE ON THE XVP ANDROID WALLET, IS THERE A WAY TO GET IT BACK?

Yes, if your XVP balance is negative or cannot be seen on mobile wallet, follow this step to make it show up:  go to settings, you will see advance, click on it and click on the scan wallet and your balance will show up.

PLEASE HOW CAN I CANCEL A TRADE ORDER?

Login to your virtacoinworld account from the central homepage, click on crypto exchange, click on xvp local market exchange, login into your account and click on exchange markets, click on crypto exchange, click on XVP/BTC, click on your orders and click on cancel.

HOW CAN I RECOVER MY FORGOTTEN MY PASSWORD?

At the login page, you will see ‘Forgot Password?’ Click on it, a link will be sent to your e-mail to reset your password. If you are having challenges recovering your login details, quickly contact us @ contact@virtacoinworld.com

HOW LONG WILL IT TAKE TO RECEIVE SENT VIRTACOINPLUS (XVP) IN MY WALLET

You will receive your coin in your wallet within 20 seconds. After 6 confirmations by refreshing the page till the coin enters fully.

UNFORTUNATELY I COULDN’T FIND MY WALLET ADDRESS, WHAT WILL I DO?

You have to click on 'Get a new address' on your XVP wallet dashboard, to be able to have your wallet id.

CAN I SELL DOWNLOADABLE PHYSICAL PRODUCTS OTHER THAN THESE YOU LIST, ON THE DIGITAL PRODUCT MARKET PLACE? I HAVE URLS THAT WHEN CLICKED ON BRING THE PRODUCTS ONE TO VIEW AND SELECT TO PUT IN BASKET?

NO, you cannot sell downloadable physical product but you can sell digital downloadable product. The Digital Market Place is a platform where individuals and corporate organizations can advertise their digital and downloadable products on the site for sale all over the world.

The media can use this as a medium to pass information to the people by posting a downloadable product for sale to a large audience.

You can post articles, like Magazines, E-Books, Music, Videos, Software’s, Games, Photography and Art work.

 

DOES VIRTACOINPLUS WALLET AND VIRTACOINWORLD HAVE THE SAME USERNAME AND PASSWORD LOGIN?

The answer is YES, once you login from the central home page (Virtacoinworld), it will automatically log you in to other portals.

I CANNOT ACCESS MY ACCOUNT FROM VIRTACOINWORLD?

If you cannot access your account, is either you have not created your account or the details you are inputting is not correct. In order to freely login to virtacoinworld.com, you have to first create an account on the homepage as that will allow you to login freely to other portals.

HOW DO I LOGIN INTO XVP WALLET SYSTEM?

As long as you are logged in from the central home page all you need to do is to click on Wallet System, then a drop down menu will appear showing you two options to choose – Fiat Wallet and XVP Wallet System, since you want to access your XVP Wallet, kindly click on XVP Wallet. Then it will take you to this page http://xvpwallet.virtacoinworld.com/ but if you click on wallet system without logging in from the home page, it will redirect you to where you can put your username and password before you can login to your XVP wallet system.

Once you login into your account again, scroll down a bit by the right hand side, you will see where it is written: your address, then below it you will see where the instruction say: get a new address, click on it and wait for a while then your XVP wallet address will be generated.

Your XVP wallet address is like your bank account number, you will use it to receive XVP from anywhere in the world.

 

WHAT IS XVP WALLET SYSTEM?

Virtacoinplus (XVP) is an online wallet where you can keep your XVP coin.

HOW DO I LOGIN INTO FIAT WALLET SYSTEM?

As long as you are logged in from the central home page all you need to do is to click on Wallet System, then a drop down menu will appear showing you two options to choose – Fiat Wallet and XVP Wallet System, since you want to access your Fiat Wallet, kindly click on Fiat Wallet. Then it will take you to this page http://fiat.virtacoinworld.com/ but if you click on wallet system without logging in from the home page, it will redirect you to where you can put your username and password before you can login to your fiat wallet system.

Once you login point your cursor on your name above to see your fiat wallet account and you can perform transaction you want from your account.

Our fiat wallet system supports 23 fiat currency and full escrow system in all payments.

Virtacoinworld supports 23 fiat currencies, to enable individuals or Companies list their products and Services for sale in any currencies of their choice and all payments run on full escrow system.

HOW MANY PAYMENT SYSTEMS DOES VIRTACOINWORLD SUPPORT?

Virtacoinworld supports 2 payment system, they are:

  • Fiat wallet system
  • Xvp wallet system

AT VIRTACOINWORLD.COM, WHAT WILL AN INDIVIDUAL(S) STAND TO BENEFIT?

At virtacoinworld.com, individuals can enjoy the following services:

• Shop for physical and digital products
• Hire freelance services

• Own your shop online for free

• Sell your product(s) with us
• Book flight tickets
• Book hotel reservations
• Trade Crypto Currencies (XVP/BTC/LTC/Dash/Doge) etc.
• Exchange Crypto Currency to Fiat (National Currencies)
• Pay for goods and services using 23 supported global currencies and of cause using VirtacoinPlus (XVP) as a Universal payment system.

HOW DO I BOOK MY HOTEL RESERVATION?

This service is currently under construction, you can book for your  hotel reservation from our agents and pay with your Naira or pay with Virtacoinplus (XVP).
These services are available for the Nigeria community only for now.
For your hotel reservations kindly contact these agents:

Agent names                                 email                                                      phone                               Location

Godwin Blessing                 uj.forlife@virtacoinworld.com                        07033364412                   Awka

Chinaemelum Ifeanyi         chinaemelum@virtacoinworld.com                 07032811933                   Awka

Ebele Ngene                        ebele@virtacoinworld.com                             07065002272                   Awka

 

HOW DO I BOOK MY AIRLINE FLIGHT?

This service is currently under construction, you can book for your flight  from our agents and pay with your Naira or pay with Virtacoinplus (XVP).
These services are available for the Nigeria community only for now.
For your flight booking, kindly contact these agents:

Agent names                                       email                                                                phone                               Location

Emeka Okoli                                       ablesuper4u@gmail.com                                08138981571                   Abuja

Jerry Nnubia                                       ed@virtacoinworld.com                                  07083999986                   Awka

Godwin Blessing                                uj.forlife@virtacoinworld.com                        07033364412                   Awka

Chinaemelum Ifeanyi                        chinaemelum@virtacoinworld.com               07032811933                   Awka

Ebele Ngene                                       ebele@virtacoinworld.com                              07065002272                   Awka

Ohanuka Simon                                  moderncityplanner@gmail.com                    08035414727                   P-Harcourt

Okoli Nnamdi                                      emable2000@yahoo.com                               08036338229                   Abuja

Walter Chukwurah                            lordgate3212@gmail.com                                08185241247                   Abuja

 

HOW TO REGISTER IN CRYPTO MARKET EXCHANGE?

Click on this link: https://xvplocalmaket.virtacoinworld.com/exchange/XVP/BTC/ you will be directed to Crypto Market Exchange, fill in all your personal information to sign up, then you will receive a confirmation link in your e-mail to activate your account, click on the link from your mail, you are now activated. Login with your username and your password, you can exchange XVP to any cryptocurrency of your choice.

WHAT IS CRYPTO MARKET EXCHANGE?

It is a platform where you can exchange XVP to any cryptocurrency.

We are currently supporting XVP/BTC, XVP/DASH and XVP/LTC.

WHAT CAN I DO WITH VIRTACOINPLUS (XVP) CURRENCY?

We have so many things you can use the Virtacoinplus(XVP)  currencies to do. Firstly, you can buy any product(s) from the E-commerce market place where you will see a lot of product(s) displayed by different sellers and these sellers will accept the VirtacoinPlus (xvp) because it is versatile and acceptable in any part of the country in the world. We have other things you can use the coin for. For instance, shopping online, booking airline tickets,booking hotel reservations, exchanges and lots more. Inclusively, VirtacoinPlus (XVP) is also a lifetime investment platform. In essence, when one buys the coin now at a cheaper rate and the value increases in the nearest future, you are a multi-millionaire indeed.

 

IS THERE MINIMUM OR MAXIMUM LIMIT TO THE XVP ONE CAN BUY?

There is no minimum or maximum limit to buy a coin as it depends on the amount of money you have to be able to invest in it.

HOW MUCH IS XVP PER COIN?

The value of one coin is not stable but as you login to your XVP local market you will see the actual amount of a coin at that moment.

 

WHAT ARE THE PROCEDURES FOR BUYING VIRTACOINPLUS (XVP) IN THE LOCAL MARKET EXCHANGE/ HOW DO I INVEST IN XVP?

  • You have to create an account on XVP local market using this link below:https://xvplocalmaket.virtacoinworld.com/accounts/login/?next=/local/buysearch/ Then go back to your email to activate your account and login with the new email and password you have created.
  • Search for sellers in your choosing currency, you will see sellers who have put up their XVP for sell, you can choose from any of the sellers that his price is OK by you.
  • Check the sellers review page.
  • Read the sellers Terms of Trade before placing your buy order, chat with the seller.
  • You can then enter the purchase amount, ensure you send a message to the seller and establish chat before making payment to the sellers account.
  • Once you have transfer the fund to the sellers account, make sure you Mark payment completed.

Please Note: ensure you make your payment within the time frame giving by the seller by marking payment completed automatically secure the XVP you are buying by locking it, it will escrow with us, the seller cannot have access to the fund any more, the only option remaining for the seller is to confirm your payment and release your XVP to you. If the seller refuses to release your XVP to you, you have the option to put it on dispute by submitting an evidence of payment and then the Team will look into it.

WHAT IS XVP LOCAL MARKET EXCHANGE?

This is a market where XVP is being sold and anyone can buy from people that displayed their coin for sell in the local market.

Virtacoinplus (XVP) local market exchange page is where you can Exchange, meet with agents who sell Virtacoinplus in your local currency, search for sellers online, place order and chat with the seller.

WHAT IS VIRTACOINPLUS (XVP)?

VirtacoinPlus (XVP) is a digital asset or currency like Bitcoin (BTC), since both tokens use similar block chain technology and concept of decentralization. However, XVP aims to create a balance between ease of business and investment opportunities. This means while VirtacoinPlus aims at becoming one of the most acceptable cryptocurrency for ease of business across the world, it also aims at ensuring no one is left behind from benefiting from the ever growing and evolving cryptocurrency economy. In other words, whether you are interested in using XVP for financial transactions, or basically as a store of value, XVP is your best opportunity.

Investing in VirtacoinPlus is extremely easy.

HOW DO I REGISTER IN CRYPTO TO FIAT CURRENCY EXCHANGE?

Once you login from the central home page then you are login, on the menus in Virtacoinworld you will see crypto exchange, point your mouse on it then click on crypto to fiat currency exchange once you are in, all you need to do is to click on login then you are automatically login to the crypto to fiat currency exchange. This is a platform where you can exchange XVP to up to 33 Fiat currencies.

WHAT IS CRYPTO TO FIAT CURRENCY?

This is a platform where you can exchange XVP to up to 33 Fiat currencies.

23 Fiat currencies are supported by our virtacoinworld Fiat wallet system.

The currencies that are supported by Virtacoinworld Fiat wallet system are the currencies supported by PAYZA.COM 22 fiat currency and RAVE PAYE for NGN currency.

This means that for you to be able to trade VirtacoinPlus XVP with any of the above companies supported currency on this platform, you must have an account with them, this will enable you make your withdrawal after trading.

The remaining Fiat currency that we support in this Crypto to Fiat currency exchange section that are not supported by the 2 above payment processors, means you must have account with Crypto Capital.

All your deposits of Fiat and withdrawals of your Fiat in those currencies will be sent to your Crypto Capital account when you make a withdrawal.

You will not be able to transfer Crypto Capital fund to Virtacoinworld Fiat wallet system to enable you to make any purchase on any of the services.

HOW MANY PLATFORMS ARE THERE IN CRYPTOCURRENCY EXCHANGE MARKET PLACE?

We have 3 platforms under cryptocurrency exchange market place, which are:

  • Crypto to Fiat Currency Exchange
  • XVP Local Market Exchange
  • Crypto Market Exchange

HOW DO I REGISTER IN CRYPTOCURRENCY EXCHANGE MARKET PLACE?

You will need to register before you can partake on this Exchange portal, by clicking on this link https://xvplocalmaket.virtacoinworld.com/exchange/XVP/BTC/ you will be directed to Crypto Market Exchange We are currently supporting XVP/BTC,   XVP/BTC and XVP/LTC Markets.

WHAT IS CRYPTOCURRENCY EXCHANGE MARKET PLACE?

Cryptocurrency exchange market place is a platform where you can exchange XVP to any cyptocurrency.

HOW DO I REGISTER AS A VENDOR/OWN A SHOP IN DIGITAL MARKET PLACE?

After you have login to your Digital market place, by your right hand click on vendor registration, fill in your personal information and select the currency you want people to buy your products with and submit. You will receive Congratulation! Your seller account created. Please check your email for login.

Click on Vendor login from your e-mail, put in your username and password that was given to you and log in. It brings you to your shop, fill in your details, then click on catalog to manage your products after you are done with everything, save it and it’s done.

HOW DO I USE THIS DIGITAL MARKET PLACE?

When you login to the Virtacoinworld home page, click on Market place, click on digital market place, it will redirect you to the digital market place, once the site opens, just click on sign in and you will be login automatically as long as you signed in from the home page, then you can choose any products of your choice that you want to buy or you can register as a vendor, if you want to sell and showcase your digital products for sale.

You can post articles, like Magazines, E-Books, Music, Videos, Software’s, Games, Photography and Art work.

WHAT IS DIGITAL MARKET PLACE?

The Digital Market Place is a platform where individuals and corporate organizations can advertise their digital and downloadable products on the site for sale all over the world.

The media can use this as a medium to pass information to the people by posting a downloadable product for sale to a large audience.

However, many of the top marketplaces aren’t all that friendly for people trying to sell digital goods. That’s why we put together these marketplaces that fit the bill. The best part in these marketplaces provides all the processing and delivery for you, with automated links or downloads libraries for direct customer access.

HOW DO I USE THIS SERVICES MARKET PLACE?

When you login to the home page, then click on the services market place, it will redirect you to the services market place platform, once you are on the site, all you need to do is to click on sign in and you will be login automatically as long as you login from the central home page, when  you are signed in, you will see Buyer, Seller options at the top of the page, click on the Seller option, once open click on create job and it will bring out a form where you can put up your services for advert, upon completion, your services will be display for all to see.

WHAT IS SERVICES MARKET PLACE?

Services market place is a platform where Companies and individual can post any services that they offer, this platform offers the showcasing of numerous services that you can render and get paid for the job done.

HOW DO I REGISTER AS A VENDOR/OWN A SHOP IN E-COMMERCE MARKET PLACE?

After you have login to your e-commerce market place, by your right hand click on vendor registration, fill in your personal information and select the currency you want people to buy your products with and submit. You will receive Congratulation! Your seller account created. Please check your email for login.

Click on Vendor login from your e-mail, put in your username and password that was given to you and log in. It brings you to your shop, fill in your details, then click on catalog to manage your products after you are done with everything, save it and it’s done.

HOW DO I USE THIS E-COMMERCE MARKET PLACE?

When you login from the Virtacoinworld home page and click on Market Place, click on E-commerce market place, it will redirect you to the E-commerce market place, click on sign in, as long as you sign in from the home page, then you can choose any products of your choice that you want to buy or you can register as a vendor if you want to own your shop on the site.

WHAT IS E-COMMERCE MARKET PLACE?

E-commerce Market Place is a platform where corporate organizations and individuals can advertise and showcase their products on the site for sale all over the world.

You can own your shop and display your products for sale on the site and state the currency you wish to accept for the products.

 

HOW MANY PLATFORMS ARE THERE IN VIRTACOINWORLD?

We have so many platforms inVirtacoinworld and they are as follows:

  • E-commerce Market Place
  • Services Market Place
  • Digital market Place
  • Cryptocurrency Exchange marketplace
  • Airline Booking and Hotel Reservation

HOW CAN I USE THIS SERVICE (VIRTACOINWORLD)?

You must register before you can use our service. Registration shouldn’t take you up to 2 minutes and it is FREE. Go to ‘https://virtacoinworld.com/’ and sign-up, a confirmation link will be sent to your email, click the link to activate your account. After registration, you have access to your Member Area and all our services.

WHAT IS VIRTACOINWORLD?

Virtacoinworld is a multipurpose e-commerce marketplace owned and managed by the VirtaCoinPlus Global Community. It is a platform where service providers and consumers are brought together for easy, fast, and secure transactions across various service platforms within virtacoinworld.com.

Virtacoinworld makes it easy for individuals and corporate entities to set up businesses and offer services to a growing global community of consumers. We offer fast, easy and secure transactions across a range of payment options integrated in our various marketplaces.